privacy policy

Effective date: May 10th, 2023

Introduction

Functional Fitness takes the privacy and security of your personal information seriously. This Privacy Policy sets out the basis on which we collect, use, store, and disclose your personal information. It applies to all individuals who use our services or visit our website.

We may change this Privacy Policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes.

Who we are

Functional Fitness is a gym and fitness facility based in Southport, United Kingdom. Our registered address is Rosehill Business Park, Unit 3, Southport, PR9 0SH.

WHat Information we collect

Functional Fitness processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice.

We may collect the following information:

  • Personal information, such as your name, address, email address, phone number, and date of birth
  • Fitness and health information, such as your fitness goals, medical history, and exercise preferences
  • Payment information, such as your bank account or credit card details
  • Information about your use of our services, such as the classes you attend and your attendance records
  • Information about your interactions with us, such as your inquiries and complaints
How we use your information

We may use your personal information for the following purposes:

  • To provide you with our services, including booking and managing your classes
  • To communicate with you about our services, such as sending you newsletters and promotional emails
  • To improve our services and customer experience, such as by conducting surveys and analysing your feedback
  • To comply with our legal and regulatory obligations, such as keeping records of your attendance for health and safety purposes
  • To protect our rights and property, such as by detecting and preventing fraud and other illegal activities
  • To fulfil any other purpose for which you provide us with your personal information

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and explain the legal basis which allows us to do so.

How we share your information

We may share your personal information with:

  • Our employees and contractors who need to know it to provide you with our services
  • Third-party service providers who help us operate our business, such as payment processors, marketing agencies, membership portals and IT support providers
  • Our professional advisors, such as lawyers and accountants, for legal and regulatory compliance purposes
  • Law enforcement authorities and other government agencies where we are legally required or permitted to do so
  • Other third parties with your consent or at your direction

We will only share your personal information with third parties who have agreed to comply with appropriate data protection and security standards.

H0w we store your information

We will store your personal information for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information, and whether we can achieve those purposes through other means.

Your rights
  • The right to access the personal information we hold about you and to obtain a copy of it
  • The right to ask us to correct any inaccuracies in your personal information
  • The right to ask us to delete your personal information in certain circumstances, such as if it is no longer necessary for the purposes for which we collected it or if you withdraw your consent
  • The right to ask us to restrict the processing of your personal